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“What Matters to You?” as a Starter to Meaningful Conversations

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​“What matters to you?” is a simple question that can have a big impact on care. When health professionals have a conversation about what really matters to the people they care for, it helps them ensure care is aligned with patient preferences and provide more person- and family-centred care.

BC Renal is joining the Patient Voices Network, the BC Patient Safety & Quality Council, and other health care organizations across the province in encouraging our staff and our network’s kidney care providers to have “What matters to you?” conversations each and every day with the people they support or care for. Because patients are the true experts on their own needs and experiences, asking, listening and responding to what matters to patients is a key feature of person- and family-centred care. 

Our participation in the “What matters to you?” movement is part of our continuing commitment to person- and family-centred care and collaborative goal-setting with patients. We encourage you to participate too!  

There are several ways you can do so: 
  • Order or download resources from WhatMatterstoYouBC.ca
  • Start a conversation with a colleague and/or a patient by asking, “What matters to you?” 
  • Share your stories and thoughts on conversations about what matters: 

Learn more at WhatMatterstoYouBC.ca. Ask what matters. Listen to what matters. Do what matters.

 
 

 

 

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